- CRM & lead management
- Scheduling & dispatch
- Quotes & estimates
- Invoicing & payments
- Customer notes, tags & history
- Recurring jobs
- Mobile technician access
- Two-way texting
- Appointment reminders
- Review requests
- Missed-call text back
- Basic reporting
ServiceReach gives your entire home service team the tools to capture leads, schedule jobs, follow up faster, close more estimates, and grow revenue — with unlimited users on every plan.
Add technicians, CSRs, dispatchers, managers, estimators, and salespeople without adding another monthly seat fee. Upgrade when your business needs more capacity and advanced tools — not just because your headcount increased.
Every ServiceReach plan includes unlimited team users. Give each person their own login, permissions, and accountability without paying another monthly seat fee every time you hire.
See ServiceReach in ActionStart with the tools you need today and move up when your operation needs more capacity and advanced capabilities.
| Feature | Launch | Growth | Pro | Scale |
|---|---|---|---|---|
| Monthly Price | $197 | $397 | $697 | $997 |
| Users | Unlimited | Unlimited | Unlimited | Unlimited |
| Active Customer Records | 1,000 | 5,000 | 15,000 | 50,000 |
| Locations | 1 | 2 | 5 | 10 |
| Monthly Jobs | 250 | 1,000 | 3,000 | 10,000 |
| CRM & Lead Management | ✓ | ✓ | ✓ | ✓ |
| Scheduling & Dispatch | Core | Advanced | Optimized | Enterprise |
| Quotes, Estimates & Invoices | ✓ | ✓ | ✓ | ✓ |
| Two-Way Texting | ✓ | ✓ | ✓ | ✓ |
| Built-In Dialer | — | ✓ | ✓ | Advanced |
| Call Recording & AI Summaries | — | ✓ | ✓ | ✓ |
| Marketing Automation | Basic | Advanced | Advanced | Custom |
| Sales Scorecards | — | Core | Advanced | Enterprise |
| AI Lead Prioritization | — | — | ✓ | ✓ |
| Inventory & Job Costing | — | — | ✓ | ✓ |
| API Access | — | — | ✓ | Advanced |
| Multi-Location Reporting | — | Core | Advanced | Enterprise |
| Dedicated Success Manager | — | — | — | ✓ |
Manage the full customer journey from the first call to the completed job — and the next revenue opportunity.
Bring website leads, inbound calls, referrals, lead-provider opportunities, and customer inquiries into one organized system.
Automate assignment, missed-call follow-up, appointment reminders, estimate follow-up, and customer communication.
Give CSRs and sales teams clear pipelines, call tools, follow-up workflows, and visibility into every open opportunity.
Schedule and dispatch technicians, manage recurring work, and keep office and field teams connected in one workflow.
Track lead sources, booking rates, estimate conversion, technician performance, job profitability, and marketing return.
Automate reviews, memberships, maintenance reminders, customer reactivation, and ongoing follow-up.
No. Every ServiceReach plan includes unlimited team users, so you can add technicians, CSRs, dispatchers, managers, estimators, and salespeople without another monthly seat fee.
Your plan is based primarily on active customer records, locations, monthly job volume, and the advanced features your business needs.
An active record can be defined as a customer with recent business activity such as an appointment, estimate, job, invoice, payment, or recorded communication. Archived records can be excluded from plan capacity.
Core software access can be included in the plan, while high-volume telecom and AI usage may have plan allowances or usage-based charges so your base subscription stays aggressive.
Migration assistance can be offered for supported customer records, leads, jobs, notes, and other data from your current platform.
Yes. You can move to a different plan as your customer record volume, locations, job volume, and operational requirements change.
Give your entire team one connected platform for leads, scheduling, dispatch, communication, estimates, invoices, automation, reporting, and revenue growth.
Stop waiting for customers to call you. Start calling them.
