FAQ
How is ServiceReach different from Jobber?
Jobber manages your business. ServiceReach manages your business and helps you find customers. We include consumer leads, business leads, aged internet leads, and a built-in dialer. With Jobber, you pay separately for all of that.
What are aged internet leads?
Homeowners who filled out online forms requesting quotes for services like yours—roofing, HVAC, solar, home improvement, etc. They already said "I need this service." You're calling them before your competition does.
Can I use my own leads too?
Yes. Import your existing customer list and manage everything in one place.
Does the dialer work on mobile?
Yes. Call directly from the app. All calls are logged and synced across devices.
How do consumer and business leads work?
Consumer leads are homeowners. Filter by zip code, income, property type, and more. Business leads are commercial properties, property managers, and B2B accounts, over 14 million businesses nationwide. Both include verified contact info ready to call.
Do I need to sign a contract?
No. Month-to-month. Cancel anytime.
What integrations do you have?
QuickBooks, Stripe, Google Calendar, and more. [See full list]
Can I accept payments on-site?
Yes. Credit cards, ACH, and cash. Payment processing is built-in.
Is there a mobile app?
Yes. iOS and Android. Run your entire business from your phone.
How fast can I get started?
Setup takes about 10 minutes. Import your customers, start prospecting leads, and begin calling the same day.
What if I need help?
We provide onboarding and training. You're not thrown into a platform and told to figure it out. We make sure you know how to use the leads, dialer, and CRM so you're booking jobs immediately.
Can I track my crew's location?
Yes. GPS tracking shows you where your team is in real-time.
Do you offer recurring job scheduling?
Yes. Set up weekly, monthly, or custom recurring schedules for maintenance contracts.
Can customers book online?
Yes. Customers can request jobs through your online booking page, which syncs directly to your calendar.
How does the quoting process work?
Create estimates using saved templates or build custom quotes. Send via email or text. Track when customers view and accept quotes.
What happens if a lead doesn't answer?
The platform logs the call attempt and reminds you to follow up. You can set automatic follow-up sequences.
Can I send automated appointment reminders?
Yes. Text and email reminders go out automatically before scheduled jobs.
Do you have reporting and analytics?
Yes. Track revenue, job completion rates, quote acceptance, crew performance, and more.
Can multiple users access the account?
Yes. Add team members with different permission levels—admin, dispatcher, crew member, etc.
Is my data secure?
Yes. All data is encrypted and backed up. We follow industry-standard security protocols.
What payment methods can customers use?
Credit cards, debit cards, ACH bank transfers, and cash. All processed through the platform.
Start Scaling Your Home Service Business Today
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